Delivery visibility
Keep customers informed through the whole delivery, from courier pickup to the doorstep, on a tracking page in your own brand. Fewer customers have to write in to ask where their order is.
Powering better experiences beyond checkout
We build intelligent post-purchase technology that helps e-commerce brands simplify operations, improve delivery experiences and turn returns into opportunities for growth.
The company behind 
QuickEye
and 
QuickReturns
The customer journey doesn’t end at checkout
What happens after the order decides whether a customer comes back.
Returns and revenue retention
A damaged box or the wrong size should not cost you the customer. Make returns easy to start, and offer an exchange or store credit beside the refund, so more returns end with the money still in your store.
Choose items to return
Linen overshirtSage · M · $49
Cotton teeWhite · M · $18
Reason
Too small ▾
Resolution
ExchangeStore creditRefund
Continue
Customer experience
Build trust beyond the point of purchase: a delivery date you can keep, answers before the customer has to ask, and a brand that still shows up after the sale.
Technology built around what happens after the sale
Two products, one focus: everything that happens after the order.
Years of work with couriers, delivery promises and returns go into software we build, run and improve every week.
See what we build- E-commerce and logistics depth
- Courier integrations, NDR flows, RTO and return policies are our daily work, so our products speak the language of operations teams.
- Product-first engineering
- We design, build and support our own products end to end, and live with every decision we ship.
- Practical innovation
- A new idea earns its place by solving a problem merchants already have, like predicting an arrival date or saving a sale at the returns page.
- Data-driven technology
- Delivery times, carrier performance and return reasons become numbers a team can act on.
- Continuous improvement
- Both products ship updates continuously, shaped by the merchants who use them every day.
- Measurable outcomes
- We judge our work by what changes for the business: fewer support tickets, fewer failed deliveries, more revenue kept.
One ecosystem. Two powerful products.
QuickEye takes care of everything until the parcel arrives. QuickReturns takes over when it needs to come back. Each is its own product, with its own team, site and app.
Until the parcel arrives
QuickEye
Branded tracking and delivery dates customers can plan around.
- Real-time tracking on branded pages
- Delivery dates on product, cart and checkout
- NDR and RTO alerts across carriers
When it needs to come back
QuickReturns
Returns, exchanges and RTO that protect revenue.
- Branded self-service return portal
- Exchange-first flows that keep revenue
- Refunds, store credit and RTO management
Choose items to return
Linen overshirtSage · M · $49
Cotton teeWhite · M · $18
Reason
Too small ▾
Resolution
ExchangeStore creditRefund
Continue
Follow one order
The promise starts on the product page
QuickEye shows a delivery date on product, cart and checkout, worked out from your carriers and warehouses.
QuickEye
Every scan becomes an update the customer sees
A tracking page in your brand, by order number or AWB, with proactive SMS and email updates.
QuickEye
Delivered on the date it promised
Failed attempts are flagged as NDRs while there is still time to act, before they turn into RTOs.
QuickEye
The wrong size becomes an exchange, not a refund
QuickReturns gives shoppers a branded portal that puts exchange and store credit beside the refund.
QuickReturns
The customer keeps shopping with you
Revenue stays in the store, and the tracking page recommends what to buy next.
QuickEye + QuickReturns
QuickEyeProduct pageLinen overshirt · Sage
$49
SMLXL
Arrives Friday, 13 NovOrder in the next 2 h 14 min · Delivering to Brooklyn, NY 11201
Add to cart
QuickEyeIn transitArrives Fri, 13 Nov
- Order confirmedTue 10 Nov, 10:42
- Picked up by DelhiveryTue 10 Nov, 18:05 · Noida
- Arrived at hubWed 11 Nov, 06:40 · Bhiwandi
- Out for deliveryExpected Fri 13 Nov
Track by order number or AWB. Updates by SMS and email.
QuickEyeDeliveredDelivered Fri, 13 Nov
On the date promised at checkout
NDR caught · AWB 7302 1845 66
Another order: customer unavailable on first attempt. Re-attempt booked for Sat with a confirmed address.
CarrierDelhivery Surface
Promised13 Nov
Delivered13 Nov, 16:21
QuickReturnsReturns portalHow would you like to resolve this?
Linen overshirt · M · Reason: too small
Confirm exchangeQuickReturnsRevenue kept$49 stayed in the store
Return #R-3381Exchanged
New order#IX-20562 · size L
Refunded$0
On the tracking page next
Linen trousers · Cotton tee · Canvas belt
Built by people who love solving complex problems
- Based in Sector 62, Noida
- Building since 2017
- Write to us ask@infoxen.com
Infoxen is a technology company in Noida, India. Since 2017 our team has worked where commerce gets complicated: courier networks, delivery promises, return policies and the systems that hold them together. Today that experience goes into two products, QuickEye and QuickReturns, designed, built and supported by the same people.
We are engineers, designers and operators who would rather fix the cause of a problem than its symptom. See how we work, and join us.
Let’s build better post-purchase experiences
Whether you’re exploring our products or looking to connect with our team, we’d love to hear from you.